(NAMS) Prescription Service

I had a lot of help and advice for which I sm very grateful by a kind and caring nurse.

Experience

Dignity/Respect

Involvement

Information

Staff

Listening

Manage Condition

Activities

Consent

Louise was totally professional in her attitude but made me feel relaxed and comfortable during examination of my stoma. Information given and follow up action regarding supply of modified pouch and belt/underwear support was appreciated.

Experience

Dignity/Respect

Involvement

Information

Staff

Listening

Manage Condition

Activities

Consent

Received a courteous, responsive ,and a helpful interaction.

Experience

Dignity/Respect

Involvement

Information

Staff

Listening

Manage Condition

Activities

Consent

Louise was very professional as well as putting me at ease. She listened to my history and why I have a Stoma, how I manage it and any issues I have.

Experience

Dignity/Respect

Involvement

Information

Staff

Listening

Manage Condition

Rating not given.

Activities

Rating not given.

Consent

Excellent consultation, I was really relieved about.my condition afterwards. I was told exactly what I should do if I had any further problems, setting my mind at ease.l

Experience

Dignity/Respect

Involvement

Information

Staff

Listening

Manage Condition

Activities

Rating not given.

Consent

The stoma nurse was friendly and helpful also put me at ease nothing was too much trouble and she really listened she gave me some new pouches to try and cut them for me.I felt really at ease and she wasn’t rushing me. I feel so much better for talking to her

Experience

Dignity/Respect

Involvement

Information

Staff

Listening

Manage Condition

Activities

Consent

I was happy to give her any examination she requested

Experience

Dignity/Respect

Involvement

Information

Staff

Listening

Manage Condition

Activities

Consent